All Encompassing Change
The pandemic has put the whole world into a tailspin. Experts from every facet of our lives – medical, governmental, educational, psychological – are offering advice on how we can best cope. We know that a critical piece of an organization’s ability to survive any major change is keeping employees engaged – especially while they are forced to work remotely. You need to engage employees during change.
Even in the best of times, employee engagement matters to the people and to the business. With high levels of change, engagement matters even more. Employees are anxious about the future – their family’s wellbeing, their health, their job, their isolation. Companies have to work extra hard to give their employees a strong sense of connection so that their contributions have meaning.
6 Ways to Better Engage Employees During Change
- Orient around Core Values
Be guided by your core values. Remind yourself and others why you’re in business and why that matters. Values are the basis of your work culture and of ensuring organizational health. Keep what matters most at the center of each and every meeting and interaction.
- Keep Employees Informed
Nothing feeds distrust and suspicion faster than feeling out of the loop. Make sure you keep your team well informed about the current situation and company plans. If employees don’t know what is happening, they can’t be engaged and supportive or make effective decisions. Communicate regularly through whatever channels are most effective for your organization.
- Check-In Frequently
A quick, simple pulse survey is always a good way to elicit valuable and timely employee concerns. And if your team is generally trusting and open, take advantage of team and in one-on-one meetings to deeply understand how employees are doing. Just make sure that you follow through.
The trick, then, is to listen and listen well. Once you fully understand what is working and not working, follow through and work together to resolve any issues so problems don’t fester.
- Recognize Extra Effort
Make sure you show proportionate, timely, and meaningful appreciation for individual and team high performance. Recognition can come in many forms. At the very least, a public thank-you will encourage discretionary effort and support engagement.
- Provide the Tools
Do all your remote employees have the tools in place to stay connected to the team? And do they know how to use them? Provide the means and training to allow your team to meet regularly and comfortably even while they are working from home.
- Build the Sense of Team
The better your team members know one another, the stronger the bonds that connect them. It’s not all about work but it’s about work-life balance. Give employees a chance to get to know one another personally. An easy way is to set up a “Good News” segment to your meetings; employees can share everything from favorite recipes, Netflix recommendations, new deals, or even the antics of their pets.
The Bottom Line
Are you doing all you can to stay connected to your team and support them during change? It is up to you as a leader to consciously follow best practices to engage those who report to you.
To learn more about boosting employee engagement, download Top 6 Forces Driving Employee Engagement and Proven Strategies to Move the Engagement Needle